Resolved -
The technical issue was resolved at November 20, 2024, 4:00 PM UTC. At this time full functionality has been restored. We will continue to monitor our systems.
Thank you for your patience,
Precisely Emergency Response Team
Nov 20, 11:34 EST
Update -
A partial fix has been implemented at this time, allowing new user-defined rules to run. A fix for existing rules is being implemented.
Nov 20, 09:53 EST
Identified -
The issue has been identified and a fix is being implemented.
Nov 20, 07:03 EST
Update -
The Emergency Response Team continues to investigate.
Nov 20, 05:36 EST
Investigating -
We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.
These modules and features are known to be impacted at this time:
User-defined rules are not working - The user will not be able to execute and view the score of rules.
You will receive an update every 60 minutes until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
Nov 20, 04:38 EST