Precisely Status

All Systems Operational

Precisely APIs Operational

Geocode Operational

Typeahead Operational

Maps Operational

Zones Operational

Routing Operational

Streets Operational

Places Operational

Risks Operational

911/PSAP Operational

Demographics Operational

Local Tax Operational

Telecomm Info Operational

Time Zone Operational

Geolocation Operational

Identity Profiles Operational

Schools Operational

Neighborhood Operational

Proprerty Info Operational

Address Verification Operational

Email Verification Operational

Addresses Operational

Phone Verification Operational

Spectrum OnDemand Operational

US - API Operational

EMEA - API Operational

US - Batch Operational

EMEA - Batch Operational

APAC - API Operational

Self Care Portal Operational

GeoTAX Operational

MapMarker Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

SPOD US Service Issue - Initial Notification

Resolved - Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 01:10 PM ET. We began seeing recovery at 02:14 PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team
Nov 25, 20:16 UTC

Update - We are continuing to investigate this issue.
Nov 25, 19:28 UTC

Investigating - Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team
Nov 25, 19:22 UTC

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

SPOD outage in US

Resolved - Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 01:10 PM ET. We began seeing recovery at 01:44 PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team
Nov 19, 19:46 UTC

Update - We are continuing to work on a fix for this issue.
Nov 19, 19:42 UTC

Update - We are continuing to work on a fix for this issue.
Nov 19, 19:02 UTC

Identified - Dear Spectrum OnDemand APIs customer,

At 01:10 PM ET Spectrum OnDemand began experiencing issues. At this time, the Emergency Response Team has restored services and we continue to monitor for further issues.

We will send another update in 1 hour.

Thank you for your patience as we continue to work to assure the highest possible level of service.

The Spectrum OnDemand Team
Nov 19, 18:58 UTC

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.