beta

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Precisely APIs Operational
Geocode Operational
Address Autocomplete Operational
Maps Operational
Zones Operational
Routing Operational
Streets Operational
Places Operational
Risks Operational
911/PSAP Operational
Demographics Operational
Local Tax Operational
Telecomm Info Operational
Time Zone Operational
Geolocation Operational
Identity Profiles Operational
Schools Operational
Neighborhood Operational
Proprerty Info Operational
Address Verification Operational
Email Verification Operational
Addresses Operational
Phone Verification Operational
Address Autocomplete - EMEA Operational
Address Verification - EMEA Operational
Spectrum OnDemand Operational
US - API Operational
US - Microbatch Operational
US - Batch Operational
US - Single tenant GeoTAX ? Operational
EMEA - API Operational
EMEA - Microbatch Operational
EMEA - Batch Operational
APAC - API Operational
Self Care Portal Operational
GeoTAX Operational
MapMarker Operational
Data360 DQ+ Operational
90 days ago
100.0 % uptime
Today
US - PROD (https://sagacity.infogix.com) ? Operational
US - UAT (https://sagacity-uat.infogix.com) Operational
UK - PROD (https://sagacityuk.infogix.com) Operational
UK - UAT (https://sagcityukuat.infogix.com) Operational
EU - PROD (https://sagacityeu.infogix.com) Operational
EU - West Prod (https://dqplus-eu.preciselysaas.com/ Operational
EU - UAT (https://sagacityeuuat.infogix.com) Operational
EU - West UAT (https://dqplus-uateu.preciselysaas.com/) Operational
AU - PROD (https://prodau.infogix.com) Operational
AU - UAT (https://uatau.infogix.com) Operational
Travelers UAT ? Operational
90 days ago
100.0 % uptime
Today
Travelers Prod ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US DEV Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US UAT Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US PROD Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU DEV Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU UAT Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU PROD Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU DEV Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU UAT Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU PROD Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK DEV Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK UAT Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK PROD Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA DEV Region ? Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA PROD Region Operational
90 days ago
100.0 % uptime
Today
Automate Studio Administrator ? Operational
90 days ago
100.0 % uptime
Today
DI Suite Operational
90 days ago
99.68 % uptime
Today
Data Integrity Suite EU Operational
90 days ago
99.73 % uptime
Today
Data Integrity Suite US ? Operational
90 days ago
99.47 % uptime
Today
Data Integrity Suite AUS Operational
90 days ago
99.73 % uptime
Today
Data Integrity Suite UK Operational
90 days ago
99.73 % uptime
Today
Data Integrity Suite for Government Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025
Data Integrity Suite - Outage
Resolved - At this time, all systems appear to be operational.

In some cases, you may find jobs (discovery/cataloging, quality rules, etc.) that started during the incident cannot be started again because they show as "In Progress" or issue a 409 Conflict error. If you encounter this problem, please contact Precisely Support.
Jul 9, 16:54 EDT
Update - The Emergency Response Team has restored all affected systems and is now conducting final validations to ensure full functionality and stability across all modules. We continue to work closely with our quality teams to confirm everything is operating as expected.

Thank you for your continued patience.
Jul 9, 14:20 EDT
Update - The Emergency Response Team has restored all affected systems and is now conducting final validations to ensure full functionality and stability across all modules. We continue to work closely with our quality teams to confirm everything is operating as expected.

You will receive an update every 30 minutes until the issue is fully confirmed as resolved.

Thank you for your continued patience.
Jul 9, 13:40 EDT
Update - We are currently performing final validation checks in collaboration with our quality teams to ensure all modules are fully functional and stable.

You will continue to receive updates every 30 minutes until the issue is fully resolved.

Thank you for your continued patience,
Precisely Emergency Response Team
Jul 9, 13:06 EDT
Update - We are continuing to monitor for any further issues.
Jul 9, 12:19 EDT
Update - The Emergency Response Team has successfully restored all services. Rigorous validation is in progress to ensure that all system modules are fully functional and stable.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team
Jul 9, 12:19 EDT
Monitoring - The Emergency Response Team has restored all the services. The following functionalities are confirmed to be working while the others are under monitoring.

- Datasource Connectivity
- UI components
- Workflows
- API token generation

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team
Jul 9, 11:39 EDT
Update - The Emergency Response Team continues to make progress in restoring the services.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team
Jul 9, 11:03 EDT
Identified - At 9:05 ET Precisely Data Integrity Suite began experiencing a site-wide outage. The following is known to be impacted at this time -

- Certain UI functionality may be read-only; interactions may return errors (e.g. 503) or time out
- Other UI components may fail to load entirely like Workflow, Profiles, Quality Rules
- Generating API tokens will fail
- Agent will appear unhealthy

The Emergency Response Team has identified the issue and the fix is being deployed and it is estimated that the functionality will be restored in approximately 120 minutes.

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team
Jul 9, 10:28 EDT
Investigating - We are working to address a technical issue with the Precisely Data Integrity Suite in the US region. This is a site wide outage and all the modules are known to be affected at this time.

Some UI functionality is read-only and may return errors or time out upon interaction, while other UI functionality may fail to load.

You will receive an update every 30 minutes.

Thank you for your patience,

Precisely Emergency Response Team
Jul 9, 09:05 EDT
Jul 8, 2025
Spectrum OnDemand - Monthly Data Updates
Completed - The scheduled maintenance has been completed.
Jul 8, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 14:00 EDT
Scheduled - Dear Spectrum OnDemand APIs customer,

Please be informed that data updates will commence immediately. We will notify you once the activity is complete.
This maintenance activity should have no impact on service availability.

Thank you,
The Spectrum OnDemand Team
Jul 4, 12:54 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Degraded Performance with Datasources, Connections, Catalog, and Governance UI
Resolved - The performance issue which began on Monday 4:33 AM EDT was resolved at Tuesday 2:22 AM EDT. At this time full performance has been restored. We will continue to monitor our systems.

Thank you for your patience,

Precisely Emergency Response Team
Jul 1, 06:10 EDT
Monitoring - The technical issue with the Data Integrity Suite that was seen on June 28, is repeating and it may prevent you from using some features.
The following modules and features are known to be impacted at this time:

- Datasources, Connections, Catalog, and Governance UI may intermittently load slowly or fail to load

Currently we are in the process of deploying a fix and you will receive updates as they become available until the issue is resolved.

Thank you for your patience,
Precisely Emergency Response Team
Jun 30, 04:33 EDT
Jun 30, 2025
Degraded Performance with Datasources, Connections, Catalog, and Governance UI
Resolved - The technical issue which began at Friday 10:27 AM EDT was resolved at 3:04 PM EDT. At this time full functionality has been restored. We will continue to monitor our systems.

Thank you for your patience,

Precisely Emergency Response Team
Jun 30, 02:41 EDT
Update - We are continuing to monitor for any further issues.
Jun 27, 14:18 EDT
Monitoring - A fix has been implemented by the engineering teams to stabilize the environment. The Emergency Response Team continues to investigate.
Jun 27, 13:57 EDT
Investigating - We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.
These modules and features are known to be impacted at this time:

- Datasources, Connections, Catalog, and Governance UI may intermittently load slowly or fail to load

You will receive updates as they become available until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
Jun 27, 10:27 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Snowflake, BigQuery and Redshift connections may fail and will not be able to be cataloged
Resolved - This incident has been resolved.
Jun 27, 08:58 EDT
Update - Our developers are actively investigating the root cause and working on a fix with high priority.
Jun 27, 02:27 EDT
Investigating - We are working to address a technical issue with the Data Integrity Suite which may impact the performance of some features.

These modules and features are known to be impacted at this time:

- Snowflake, BigQuery and Redshift connections may fail and will not be able to be cataloged.
- Data Catalog may appear to hang

Thank you for your patience,

Precisely Emergency Response Team
Jun 26, 16:34 EDT
Jun 26, 2025
Spectrum OnDemand APIs - Service Issue
Resolved - This incident has been resolved.
Jun 26, 11:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 11:27 EDT
Investigating - Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team
Jun 26, 11:09 EDT
Precisely APIs - Outage
Resolved - Dear Precisely APIs customer,

At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team
Jun 26, 11:30 EDT
Monitoring - Dear Precisely APIs customer,

The Emergency Response Team has restored services and we continue to monitor for further issues.

We will send another update soon.

Thank you for your patience as we continue to work to assure the highest possible level of service.

Thank you!
The Precisely APIs Team
Jun 26, 11:23 EDT
Investigating - Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team
Jun 26, 11:07 EDT
Slowness in Cataloging and Test Connection Failures
Resolved - This incident has been resolved.
Jun 26, 03:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 13:54 EDT
Investigating - We are working to address a technical issue with the Data Integrity Suite which may impact the performance of some features.

These modules and features are known to be impacted at this time:

- Data Cataloging slowness
- Snowflake, BigQuery and Redshift test connections may fail

Thank you for your patience,

Precisely Emergency Response Team
Jun 25, 11:51 EDT
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