Precisely Status

Spectrum OnDemand - Monthly Data Updates

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 04, 2025 - 14:00 EDT

Scheduled - Dear Spectrum OnDemand APIs customer,

Please be informed that data updates will commence immediately. We will notify you once the activity is complete.
This maintenance activity should have no impact on service availability.

Thank you,
The Spectrum OnDemand Team
Jul 4, 2025 14:00 - Jul 8, 2025 14:00 EDT

Uptime over the past 90 days. View historical uptime.

Precisely APIs Operational

Geocode Operational

Address Autocomplete Operational

Maps Operational

Zones Operational

Routing Operational

Streets Operational

Places Operational

Risks Operational

911/PSAP Operational

Demographics Operational

Local Tax Operational

Telecomm Info Operational

Time Zone Operational

Geolocation Operational

Identity Profiles Operational

Schools Operational

Neighborhood Operational

Proprerty Info Operational

Address Verification Operational

Email Verification Operational

Addresses Operational

Phone Verification Operational

Address Autocomplete - EMEA Operational

Address Verification - EMEA Operational

Spectrum OnDemand Under Maintenance

US - API Under Maintenance

US - Microbatch Operational

US - Batch Operational

US - Single tenant GeoTAX Operational

EMEA - API Under Maintenance

EMEA - Microbatch Operational

EMEA - Batch Operational

APAC - API Under Maintenance

Self Care Portal Operational

GeoTAX Operational

MapMarker Operational

Data360 DQ+ Operational

90 days ago

100.0 % uptime

Today

US - PROD (https://sagacity.infogix.com) Operational

US - UAT (https://sagacity-uat.infogix.com) Operational

UK - PROD (https://sagacityuk.infogix.com) Operational

UK - UAT (https://sagcityukuat.infogix.com) Operational

EU - PROD (https://sagacityeu.infogix.com) Operational

EU - West Prod (https://dqplus-eu.preciselysaas.com/ Operational

EU - UAT (https://sagacityeuuat.infogix.com) Operational

EU - West UAT (https://dqplus-uateu.preciselysaas.com/) Operational

AU - PROD (https://prodau.infogix.com) Operational

AU - UAT (https://uatau.infogix.com) Operational

Travelers UAT Operational

90 days ago

100.0 % uptime

Today

Travelers Prod Operational

90 days ago

100.0 % uptime

Today

Data360 Govern Operational

90 days ago

100.0 % uptime

Today

Data360 Govern US DEV Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern US UAT Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern US PROD Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern AU DEV Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern AU UAT Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern AU PROD Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern EU DEV Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern EU UAT Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern EU PROD Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern UK DEV Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern UK UAT Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern UK PROD Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern ASIA DEV Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern ASIA UAT Region Operational

90 days ago

100.0 % uptime

Today

Data360 Govern ASIA PROD Region Operational

90 days ago

100.0 % uptime

Today

Automate Studio Administrator Operational

90 days ago

100.0 % uptime

Today

DI Suite Operational

90 days ago

99.73 % uptime

Today

Data Integrity Suite EU Operational

90 days ago

99.73 % uptime

Today

Data Integrity Suite US Operational

90 days ago

99.73 % uptime

Today

Data Integrity Suite AUS Operational

90 days ago

99.73 % uptime

Today

Data Integrity Suite UK Operational

90 days ago

99.73 % uptime

Today

Data Integrity Suite for Government Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

Unresolved incident: Spectrum OnDemand - Monthly Data Updates.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

Degraded Performance with Datasources, Connections, Catalog, and Governance UI

Resolved - The performance issue which began on Monday 4:33 AM EDT was resolved at Tuesday 2:22 AM EDT. At this time full performance has been restored. We will continue to monitor our systems.

Thank you for your patience,

Precisely Emergency Response Team
Jul 1, 06:10 EDT

Monitoring - The technical issue with the Data Integrity Suite that was seen on June 28, is repeating and it may prevent you from using some features.
The following modules and features are known to be impacted at this time:

- Datasources, Connections, Catalog, and Governance UI may intermittently load slowly or fail to load

Currently we are in the process of deploying a fix and you will receive updates as they become available until the issue is resolved.

Thank you for your patience,
Precisely Emergency Response Team
Jun 30, 04:33 EDT

Jun 30, 2025

Degraded Performance with Datasources, Connections, Catalog, and Governance UI

Resolved - The technical issue which began at Friday 10:27 AM EDT was resolved at 3:04 PM EDT. At this time full functionality has been restored. We will continue to monitor our systems.

Thank you for your patience,

Precisely Emergency Response Team
Jun 30, 02:41 EDT

Update - We are continuing to monitor for any further issues.
Jun 27, 14:18 EDT

Monitoring - A fix has been implemented by the engineering teams to stabilize the environment. The Emergency Response Team continues to investigate.
Jun 27, 13:57 EDT

Investigating - We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.
These modules and features are known to be impacted at this time:

- Datasources, Connections, Catalog, and Governance UI may intermittently load slowly or fail to load

You will receive updates as they become available until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
Jun 27, 10:27 EDT

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

Snowflake, BigQuery and Redshift connections may fail and will not be able to be cataloged

Resolved - This incident has been resolved.
Jun 27, 08:58 EDT

Update - Our developers are actively investigating the root cause and working on a fix with high priority.
Jun 27, 02:27 EDT

Investigating - We are working to address a technical issue with the Data Integrity Suite which may impact the performance of some features.

These modules and features are known to be impacted at this time:

- Snowflake, BigQuery and Redshift connections may fail and will not be able to be cataloged.
- Data Catalog may appear to hang

Thank you for your patience,

Precisely Emergency Response Team
Jun 26, 16:34 EDT

Jun 26, 2025

Spectrum OnDemand APIs - Service Issue

Resolved - This incident has been resolved.
Jun 26, 11:31 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 11:27 EDT

Investigating - Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team
Jun 26, 11:09 EDT

Precisely APIs - Outage

Resolved - Dear Precisely APIs customer,

At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team
Jun 26, 11:30 EDT

Monitoring - Dear Precisely APIs customer,

The Emergency Response Team has restored services and we continue to monitor for further issues.

We will send another update soon.

Thank you for your patience as we continue to work to assure the highest possible level of service.

Thank you!
The Precisely APIs Team
Jun 26, 11:23 EDT

Investigating - Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team
Jun 26, 11:07 EDT

Slowness in Cataloging and Test Connection Failures

Resolved - This incident has been resolved.
Jun 26, 03:26 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 13:54 EDT

Investigating - We are working to address a technical issue with the Data Integrity Suite which may impact the performance of some features.

These modules and features are known to be impacted at this time:

- Data Cataloging slowness
- Snowflake, BigQuery and Redshift test connections may fail

Thank you for your patience,

Precisely Emergency Response Team
Jun 25, 11:51 EDT

Jun 25, 2025

Precisely APIs - Outage

Monitoring - Dear Precisely APIs customer,

The Emergency Response Team has restored services and we continue to monitor for further issues.
We will send another update soon.

Thank you for your patience as we continue to work to assure the highest possible level of service.

Thank you!
The Precisely APIs Team
Jun 25, 09:14 EDT

Spectrum OnDemand APIs - Service Issue

Resolved - Dear Spectrum OnDemand APIs customer,

We experienced technical issues with our production GlobalTypeAhead service starting at 09:00 AM ET. We began seeing recovery at 09:16 AM ET and will continue to closely monitor our systems. This impacted our GlobalTypeAhead service in production environment, while all other services continued to operate normally. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team
Jun 25, 09:20 EDT

New Data Cataloging Jobs will not Complete

Resolved - This incident has been resolved.
Jun 25, 03:07 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 01:45 EDT

Investigating - We are working to address a technical issue with the Data Integrity Suite which may impact the performance of some features.

These modules and features are known to be impacted at this time:

- Data-Catalog: Data cataloging a new job will not complete for new assets and re-cataloging existing assets

Thank you for your patience,

Precisely Emergency Response Team
Jun 24, 17:21 EDT

Jun 24, 2025

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Related

Past Incidents