beta

Partially Degraded Service

Precisely APIs Operational
Geocode Operational
Address Autocomplete Operational
Maps Operational
Zones Operational
Routing Operational
Streets Operational
Places Operational
Risks Operational
911/PSAP Operational
Demographics Operational
Local Tax Operational
Telecomm Info Operational
Time Zone Operational
Geolocation Operational
Identity Profiles Operational
Schools Operational
Neighborhood Operational
Proprerty Info Operational
Address Verification Operational
Email Verification Operational
Addresses Operational
Phone Verification Operational
Address Autocomplete - EMEA Operational
Address Verification - EMEA Operational
Spectrum OnDemand Degraded Performance
US - API Operational
US - Microbatch Degraded Performance
US - Batch Degraded Performance
US - Single tenant GeoTAX Operational
EMEA - API Operational
EMEA - Microbatch Operational
EMEA - Batch Operational
APAC - API Operational
Self Care Portal Operational
GeoTAX Operational
MapMarker Operational
Data360 DQ+ Operational
US - PROD (https://sagacity.infogix.com) Operational
US - UAT (https://sagacity-uat.infogix.com) Operational
UK - PROD (https://sagacityuk.infogix.com) Operational
UK - UAT (https://sagcityukuat.infogix.com) Operational
EU - PROD (https://sagacityeu.infogix.com) Operational
EU - West Prod (https://dqplus-eu.preciselysaas.com/ Operational
EU - UAT (https://sagacityeuuat.infogix.com) Operational
EU - West UAT (https://dqplus-uateu.preciselysaas.com/) Operational
AU - PROD (https://prodau.infogix.com) Operational
AU - UAT (https://uatau.infogix.com) Operational
Data360 Govern Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US DEV Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern US PROD Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU DEV Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern AU PROD Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU DEV Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern EU PROD Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK DEV Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern UK PROD Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA DEV Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA UAT Region Operational
90 days ago
100.0 % uptime
Today
Data360 Govern ASIA PROD Region Operational
90 days ago
100.0 % uptime
Today
Automate Studio Administrator Operational
90 days ago
100.0 % uptime
Today
DI Suite Operational
90 days ago
99.96 % uptime
Today
Data Integrity Suite EU Operational
90 days ago
99.96 % uptime
Today
Data Integrity Suite US Operational
90 days ago
99.96 % uptime
Today
Data Integrity Suite AUS Operational
90 days ago
99.96 % uptime
Today
Data Integrity Suite UK Operational
90 days ago
99.96 % uptime
Today
Data Integrity Suite for Government Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 31, 2026
Resolved - Dear Spectrum OnDemand APIs customer,

We are pleased to inform you that the scheduled maintenance activity have been successfully completed.
Thank you for your cooperation during this maintenance. If you experience any issues or have questions, please reach out to our support team

Thank you,
The Spectrum OnDemand Team

Aug 31, 10:33 EDT
Investigating - Dear Spectrum OnDemand APIs customer,

Please be informed that maintenance activity will commence immediately. We will notify you once the activity is complete.
This maintenance activity should have no impact on service availability.

Thank you,
The Spectrum OnDemand Team

Aug 31, 07:39 EDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Resolved - Degraded service performance inside of the Data Integrity Suite in US1 has been resolved.
Aug 24, 16:30 EDT
Update - We are continuing to investigate this issue.
Aug 24, 16:12 EDT
Investigating - We are working to address a technical issue with the Profiling Suite which may prevent you from using some features.

These modules and features are known to be impacted at this time:

- Quality Rule
- Observer
- Profiling

You will receive an update every 30 minutes until the issue is resolved.

Thank you for your patience,

Precisely Emergency Response Team

Aug 24, 16:07 EDT
Resolved - Dear Spectrum OnDemand APIs customer,

At 11:30 AM EDT on August 24, 2026, Spectrum OnDemand began experiencing
elevated error rates affecting EMEA region API requests.

Service was fully restored at 11:54 AM EDT. Total duration: 24 minutes.

The Emergency Response Team has completed remediation and continues to monitor
for further issues.

Thank you for your patience.

The Spectrum OnDemand Team

Aug 24, 11:30 EDT
Resolved - From 9:30AM EST to 11:00AM EST our EU1 region experienced a degradation in our workflow services, leading to increased error rates in viewing, configuring, or executing workflows, including datasource discovery/cataloging. This issue has been resolved.
Aug 24, 09:30 EDT
Resolved - Dear Spectrum OnDemand APIs customer,

On August 24, 2026, between 8:19 AM EDT and 12:48 PM EDT, some customers may have experienced issues accessing Spectrum OnDemand APIs. The issue was identified and resolved at 12:48 PM EDT.

We apologize for any inconvenience this may have caused.

The Spectrum OnDemand Team

Aug 24, 08:00 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Resolved - We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.

You can verify if you are impacted by running the following command:
./discli agent status

Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.

Affected customers can restore agent operation by running:
./discli agent renewCerts

Thank you for your patience,

Precisely Emergency Response Team

Aug 21, 12:08 EDT
Completed - The scheduled maintenance has been completed.
Aug 21, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:30 EDT
Scheduled - We will be performing scheduled infrastructure maintenance on the DIS platform(all regions).

Impact: During a brief maintenance window (~6 hour), the following features will be temporarily impacted:
1. Profiling crud operations could be impacted
2. Profiling/Observer, specific to Data Measurement module status may not get marked correctly

All other platform functionality will remain unaffected.

You will be notified when the maintenance has been completed.

Thank you,
Precisely Data Integrity Suite Team

Aug 20, 06:26 EDT
Aug 20, 2026
Aug 19, 2026

No incidents reported.

Aug 18, 2026
Completed - The scheduled maintenance has been completed.
Aug 18, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:00 EDT
Scheduled - We will be performing scheduled maintenance on the Precisely Data Integrity Suite from August 18th, 2026, 01:00 AM to August 18th, 2026, 02:00 AM EDT.

Components affected:
Data Quality
DQ Pipeline using Enrichment operator/transformation step.
Data Graph
Spatial Analysis
Spatial Bulk Analysis
Spatial OGC Features API
Spatial TileMaps Service
Spatial Dynamic Maps



You will be notified when the maintenance has been completed.

Thank you,
Precisely Data Integrity Suite Team

Aug 17, 09:40 EDT
Aug 17, 2026

No incidents reported.