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Spectrum OnDemand APIs - Service Issue
Incident
Report for Precisely
Resolved
Dear Spectrum OnDemand APIs customer,
We experienced technical issues starting at 18:17 UTC. We began seeing recovery at 18:25 UTC and will continue to closely monitor our systems. At this time, we see full functionality restored.
We apologize for any inconvenience you may have experience during these issues.
This is the final update.
Thank you,
The Spectrum OnDemand Team
We experienced technical issues starting at 18:17 UTC. We began seeing recovery at 18:25 UTC and will continue to closely monitor our systems. At this time, we see full functionality restored.
We apologize for any inconvenience you may have experience during these issues.
This is the final update.
Thank you,
The Spectrum OnDemand Team
Monitoring
Dear Spectrum OnDemand APIs customer,
At 18:35 UTC, the Emergency Response Team received notification of elevated response times in the US region. We have restored normal service and we will continue to monitor for further issues.
Thank you for your patience as we continue to work to assure the highest possible level of service.
The Spectrum OnDemand Team
At 18:35 UTC, the Emergency Response Team received notification of elevated response times in the US region. We have restored normal service and we will continue to monitor for further issues.
Thank you for your patience as we continue to work to assure the highest possible level of service.
The Spectrum OnDemand Team
Investigating
Dear Spectrum OnDemand APIs customer,
We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.
Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.
Thank you,
The Spectrum OnDemand Team
We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.
Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.
Thank you,
The Spectrum OnDemand Team
This incident affected: Spectrum OnDemand (US - API, EMEA - API, APAC - API).