Spectrum OnDemand APIs - Service Issue

Incident Report for Precisely

Resolved

This incident has been resolved.

Posted Mar 16, 2026 - 05:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 16, 2026 - 04:34 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 16, 2026 - 04:21 EDT

Investigating

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

Posted Mar 16, 2026 - 04:09 EDT

This incident affected: Spectrum OnDemand (US - API, EMEA - API, EMEA - Microbatch, EMEA - Batch) and Precisely APIs (Address Verification, Email Verification, Phone Verification, Address Verification - EMEA).