beta

Degraded performance in EMEA

Incident Report for Precisely

Resolved

This incident has been resolved.
Posted Mar 05, 2021 - 10:50 EST

Update

Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 10:07 AM/PM ET. We began seeing recovery at 10:37 AM/PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team
Posted Mar 05, 2021 - 10:50 EST

Update

We are continuing to investigate this issue.
Posted Mar 05, 2021 - 10:49 EST

Update

Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 10:35 AM/PM ET. We began seeing recovery at 10:37 AM/PM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team
Posted Mar 05, 2021 - 10:44 EST

Investigating

We are currently investigating this issue.
Posted Mar 05, 2021 - 10:37 EST
This incident affected: Spectrum OnDemand (US - API, EMEA - API, APAC - API).