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SPOD - Final Notification

Incident Report for Precisely

Resolved

This incident has been resolved.
Posted Sep 21, 2021 - 09:17 EDT

Monitoring

Dear Spectrum OnDemand APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Spectrum OnDemand Team
Posted Sep 21, 2021 - 09:08 EDT

Investigating

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team
Posted Sep 21, 2021 - 08:59 EDT
This incident affected: Spectrum OnDemand (US - API, EMEA - API).