Outage - Initial Notification

Incident Report for Precisely

Resolved

This incident has been resolved.

Posted Aug 25, 2021 - 21:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2021 - 21:20 EDT

Investigating

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using Geocode basic endpoints all of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team

Posted Aug 25, 2021 - 21:09 EDT

This incident affected: Precisely APIs (Geocode).