Spectrum OnDemand - Service Issue

Incident Report for Precisely

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 10:23 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2025 - 22:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2025 - 12:04 EDT

Update

We are continuing to investigate this issue.

Posted Oct 20, 2025 - 11:38 EDT

Investigating

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment due to an ongoing AWS outage in the US-EAST-1 region which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

Posted Oct 20, 2025 - 03:00 EDT

This incident affected: Spectrum OnDemand (US - API, EMEA - API, APAC - API).