DIS Workspace Menu Visibility Issue in EU-WEST-2 Region

Incident Report for Precisely

Resolved

This incident has been resolved.

Posted Apr 24, 2026 - 07:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2026 - 07:21 EDT

Investigating

Dear Data Integrity Suite customer,

We are currently experiencing technical difficulties with our Prod environment, where DIS workspaces are opening with missing menus. This appears to be a general issue affecting multiple workspaces in the eu-west-2 region.

As a result, some features in the Data Integrity Suite may not be temporarily visible after opening a workspace.

Our Emergency Response Team is actively investigating the issue and working to determine the root cause and overall impact. We will provide updates as soon as more information becomes available.

Thank you for your patience.

Posted Apr 24, 2026 - 06:38 EDT