Data Integrity Suite - Agent availability

Incident Report for Precisely

Resolved

We are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been reverted.

You can verify if you are impacted by running the following command:
./discli agent status

Verify that the operator service does not show multiple recent restarts. Verify that the credentials-management service is present in the agent status output.

Affected customers can restore agent operation by running:
./discli agent renewCerts

Thank you for your patience,

Precisely Emergency Response Team

Posted Aug 21, 2026 - 12:08 EDT

This incident affected: DI Suite (Data Integrity Suite EU, Data Integrity Suite US, Data Integrity Suite AUS, Data Integrity Suite UK).