We experienced technical issues starting at 9:00 AM BST. We began seeing recovery at 3:00 PM BST and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.
We apologize for any inconvenience you may have experience during these issues.
This is the final update.
Thank you,
The Spectrum OnDemand Team
Posted May 16, 2024 - 12:09 EDT
Investigating
Dear Spectrum OnDemand APIs customer,
We experienced technical issues starting at 9:00 AM BST. We began seeing recovery at 3:00 PM BST and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.
We apologize for any inconvenience you may have experience during these issues.
This is the final update.
Thank you,
The Spectrum OnDemand Team
Posted May 16, 2024 - 12:04 EDT
Identified
Dear Spectrum OnDemand APIs customer,
At 9:00 AM BST Spectrum OnDemand began experiencing issues. - the Emergency Response Team has restored services and we continue to monitor for further issues. - the Emergency Response Team continues to investigate.
Thank you for your patience as we continue to work to assure the highest possible level of service.
The Spectrum OnDemand Team
Posted May 16, 2024 - 07:17 EDT
This incident affected: Spectrum OnDemand (US - API).