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Precisely APIs - Outage
Incident Report for Precisely
Resolved
Dear Precisely APIs customer,

At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team
Posted Mar 04, 2024 - 03:01 EST
Monitoring
Dear Precisely APIs customer,

At this time, the Emergency Response Team has restored services and we continue to monitor for further issues.
We will send another update soon.

Thank you for your patience as we continue to work to assure the highest possible level of service.

Thank you!
The Precisely APIs Team
Posted Mar 04, 2024 - 02:52 EST
Investigating
Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage. We will send you an update as quickly as possible.

Thank you!
The Precisely APIs Team
Posted Mar 04, 2024 - 01:15 EST
This incident affected: Precisely APIs (Address Verification, Email Verification, Phone Verification).