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Outage - Final Notification

Incident Report for Precisely

Resolved

Dear Precisely APIs customer,

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team
Posted Jan 31, 2022 - 06:44 EST

Update

We are continuing to investigate this issue.
Posted Jan 31, 2022 - 06:42 EST

Investigating

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team
Posted Jan 31, 2022 - 06:34 EST
This incident affected: Precisely APIs (Geocode) and GeoTAX.