A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2026 - 09:38 EDT
Investigating
We are working to address a technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.
Users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. This issue appears to have a global impact across all regions.
Users attempting to call the APIs receive errors such as DIS-1003.
Our engineering team is actively investigating the issue and working to restore service as quickly as possible. You will receive an update every 30 minutes until the issue is resolved.
Thank you for your patience, Precisely Emergency Response Team
Posted Jun 04, 2026 - 09:25 EDT
This incident affected: DI Suite (Data Integrity Suite EU, Data Integrity Suite US, Data Integrity Suite AUS, Data Integrity Suite UK).
