Users Unable to Access Data Integrity Suite

Incident Report for Precisely

Resolved

This incident has been resolved.

Posted Jun 26, 2026 - 12:10 EDT

Update

We are continuing to investigate this issue.

Posted Jun 26, 2026 - 11:52 EDT

Investigating

We are working to investigate an intermittent technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.

A subset of users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. We are investigating the scope of the impact.

Additionally, some users attempting to call the APIs are encountering errors such as DIS-1003.

Our engineering team is actively investigating the issue.

Thank you for your patience,
Precisely Emergency Response Team

Posted Jun 26, 2026 - 11:51 EDT

This incident affected: DI Suite (Data Integrity Suite EU, Data Integrity Suite US, Data Integrity Suite AUS, Data Integrity Suite UK, Data Integrity Suite for Government).