We experienced a technical issue starting at 03:30 AM ET. We began seeing recovery at 03:41 AM ET and we are closely monitoring. This impacted our production environment. At this time we see full functionality in the API System.
We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.
This is the final notification regarding this unplanned outage.
Thank you! The Precisely APIs Team
Posted Mar 21, 2022 - 07:43 UTC
Dear Precisely APIs customer,
We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.
Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.
The Precisely APIs Team
Posted Mar 21, 2022 - 07:30 UTC
This incident affected: Precisely APIs (Typeahead, Zones, Streets, Risks, 911/PSAP, Demographics, Telecomm Info, Time Zone, Schools, Neighborhood, Proprerty Info, Addresses).